Product Repair Process
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First StepCall the service hotline at 0755-28191829. Comfirm the device fault situation with the service staff. Fill out the repair application from and mail out faulty machie. | Second StepThe service center receives the faulty device for inspection.And confirms whether the device is within the free warranty period.After inspection,a repair quote is provided if the device is out of warranty. | Third StepWithin the waeeanty period, faulty devices are repaired free of charge and returned.For out-of-warranty repairs,maintenance is conducted upon receipt of payment.The service center promises a repair tuenaround time of within 7 days. |
Click to DownloadProduct Repair Application Form
Repair Return Address: Room 1606, Ze Hua Building, No. 988 Mei Long Road, Longhua Street, Longhua District, Shenzhen, Guangdong Province After-sales Technical Department (Receiver) 0755-28191829,13678439504